1. Digital Products

All sales of digital products, including Bootstrap templates, themes, and related assets, are final. Once the files have been downloaded or received, we cannot offer refunds due to the nature of digital goods.

2. Exceptions

Notwithstanding the above, we may consider a refund under the following circumstances:

• Non-Delivery of Product: Due to mailing issues with your email provider or mail server, you might not receive a delivery email from us. In this case, please contact us for assistance.
• Download Issues: You are experiencing problems that prevent you from downloading the product. Claims regarding such issues must be submitted to our support department.
• Major Defects: Although all products are thoroughly tested, unexpected errors may occur. Such issues must be reported directly to our support team for resolution.

3. Refund Request Procedure

To request a refund, please contact us at [email protected] with your order details, including:

• Order Number
• Date of Purchase
• Reason for Refund Request

Refund requests are evaluated on a case-by-case basis and are issued at our sole discretion.

4. Chargebacks

We consider chargebacks to be a fraudulent action and will dispute any such actions. If you have an issue with your purchase, please contact us first to resolve the matter.

5. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page, and your continued use of the Website constitutes your acceptance of any such changes.

6. Contact Us

If you have any questions about this Refund Policy, please contact us:
Email: [email protected]
Address: Lytchett House 13 Freeland Park, Wareham Road, Poole, Dorset, United Kingdom, BH16 6FA